Performance Specialist

Performance Specialist

Telkom Kenya

Performance Specialist

Details of the offer

Academic background & Professional Knowledge:
Relevant Bachelor’s degree in Business

4 years’ experience in operations management/ project management

Telecommunications Sector Experience

Experience in customer data management and field visit experience to understand the day-to-day operations of the business.

Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems

Ability to write comprehensive reports and communicate effectively with all levels of Telkom Kenya staff

Ability to establish policies, priorities to manage and evaluate projects

Very good knowledge and presentation skills using and other relevant software (for the purpose of analysing data and producing reports)

Product development for performance management

Here Are The Skills We Are Looking For:
Excellent communication and presentation skills

Strong determination to succeed

Appetite for innovation and continuous improvement

Proven ability to think outside of the norm and present new ways of getting things done (innovation)

Proven track record of being a team player

Project management skills

Product and business development skills

Ability to perform relevant data analysis to drive the business toward success

Strong experience with data analysis

Statistical knowledge is a huge plus

Communication and relationship building skills


Key Accountabilities
Develop efficient systems for collection information on performance

Gathering and analysing cross-functional performance data

Presenting statistical performance analysis and recommending solutions

Design and review policies related to employee performance

Lead, develop and inspire teams

Provide training and development to managers on best practices

Identify, report, and resolve workplace or interpersonal barriers to performance

Setting performance objectives and updating as necessary

Working For Us, We Expect You To:
Development a mechanism for tracking financial targets specifically for Revenue, Gross Margin, OPEX, EBITDA for the overall company and all business units

Evaluates the financial aspects of products, pricing, budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections

Ensure the fiscal health, efficiency and effectiveness of the company strategy implementation

Co-create with various functions at Telkom the ability to create visible performance tracking and operational efficiencies

Ensure business processes are aligned to the company’s strategy direction

Identify the needs for processes to be created and continuously improved to support the direction of the organization

Provide Leadership with the insights of day to day performance management

Ensure senior management is well equipped with the knowledge of the impacts projects and initiatives have within the company

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 5 years

Required languages:
English (Spoken: fluent | Written: fluent)
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