Job Summary
The job holder is responsible for supporting the sales teams by assisting the senior solution architect in designing of network solutions.
Minimum Qualification: Bachelor
Experience Level: Mid level
Experience Length: 3 years
Job Description
Duties& Responsibilities
:
· Workswith all OEM related online tools for online configurations (for creation ofSolution Bill of Materials), opportunity logging, Promotions & Programs,Specialization/ Certification trackers and Partner Plus portals
· Liaisewith Sales & Presales teams in quotes and reports creations on weekly basis
· Scheduling& communicating training details to sales/ presales teams
· Identifyand recommend solutions appropriate to customers’ needs and responsible forensuring feasibility of solutions offered through detailed diagnosis ofcustomer requirements; initially small requirements and progresses withexperience
· Provideordering support to Support chain through the use of appropriate OEM onlinetools
· Carryout initial customer installations and integrations of specific solutions toinclude;
o Scopingof customer requirements
o Investigatingintegration for third parties
o Producingtechnical design documents
o Installationand configuration of solutions
o Communicatewith implementation Support teams on SOW
· Be partof the implementation/ support teams on SOW
· Constantlearning to keep abreast of Emerging Technologies within the Networking space.
· Technicalpresentation and communication of existing and emerging solutions to customersand internal teams.
· Keepexcellent working relationships with various OEMs
· Proactivelyor as advised attend internal and external training events to develop relevantknowledge and skills
· Takeownership of problems through to effective resolution; develops initiatives toresolve
· Providesupport to regional offices in terms of quotations, tenders, technicalproposals and opportunity locking with vendor
Knowledgeand Experience Required of Jobholder
· Diplomain IT. (Degree preferred)
· CCNA/CCDA
· three year (3) technical experience