Duties and Responsibilities:
The duties and responsibilities at this level entails:
Coordinate maintenance of data and documentation arising from media monitoring and follow up on NBA media coverage and mentions;
Implement Strategic communications plans and provide local market insight for the authorities public-facing communications;
Handle customer complains in conjunction with complaints committee, managing incoming media requests and building relationships with industry journalists, creating and executing media campaigns;
Coordinate data analysis of feedback from clients;
Conduct search and routine stakeholder surveys and coordinate CRS activities;
Coordinate Corporate Social Responsibility activities;
Provide comprehensive communications support for major campaigns, as well as help create and deliver long range plans to develop communications in the area of biosafety;
Ensure that stakeholder's database is updated;
Organize ASK shows, participation and maintain show calendar of events.
Analytics- Using Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives;
Responsible for scheduling media interviews; and
Assist in developing media plans, distribute and follow up media releases, book interviews and respond to media request.
Job Requirement:
For appointment to this grade a candidate must have: -
Eight (8) years in relevant work experience and at least three (3) years of experience in supervisory role in a position in the Public Service or Private Sector;
Master Degree in any of the following disciplines: Communications, Public Relation, Journalism, Mass Communication or equivalent qualification from a recognized institution;
Bachelor's degree in any of the following disciplines: Communications, Public Relation, Journalism, Mass Communication or equivalent qualification from a recognized institution;
Management Course lasting not less than four (4) weeks from a recognized institution;
Membership in Chartered Institute of Public Relations, Public Relations Society of Kenya or any other recognized professional body;
Proficiency in computer application;
Good communication skills;
Demonstrated results in work performance; and
Fulfilled the requirements of chapter six of the constitution.
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