Job Purpose
An officer at this level will report to the Deputy Director/Assistant Director ICT and will responsible for deployment of ICT infrastructure, systems and related applications; advising on electronic systems controls to support business operations and realization of the Council's mandate.
Job Description
The job entails the following;
Coordinating computer network access and use;
Coordinating the implementation of network security measures;
Establishing appropriate operational procedures, tools and resources;
Testing and reviewing enhancements of new software; Ensuring designing, maintenance, management and development of the NCPD network infrastructure, associated network services, platform infrastructure and core ICT business services;
Providing technical and operational support for systems and infrastructure, including networks, servers, website, email, ERP, database and other NCPD ICT related applications;
Providing cross discipline third level operational infrastructure coordination, monitoring, support and enhancement to enterprise infrastructure service delivery;
Managing incidents and service requests requiring third level support logged by customers through the NCPD helpdesk;
Managing infrastructure generated incidents.
Requirement for Appointment
For appointment to this grade, an officer must have: -
Satisfactorily served for a cumulative period of nine years, three of which should have been at Senior ICT Officer level, Grade NCPD 6 or an equivalent position in a comparable organization
Bachelor's degree in any of the following disciplines: Graphic Design, Computer Science, Information Technology, Business Information Technology or equivalent qualification from recognized institution;
Certification in MOUS/A+/N+/Linux and any of the following: Relational Database Management, Software Development, Systems Security or equivalent and relevant qualification from a recognized institution;
Certificate in Management Course from a recognized institution;
Membership to a relevant professional body where applicable;
Demonstrated merit and ability as reflected in work performance and results; and
Fulfilled the requirements of Chapter Six of the Constitution
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