Job DescriptionPreferred QualificationsApplications DBA/eBusiness Suite Cloud Architect – ACS Advanced Services Engineering Team (ASE) Purpose: The Senior ACS eBS AppsDBA provides strategic solutions and architectural designs supporting the delivery of customer solutions within the Oracle and multi cloud technology stack: eBS Application, Single Sign-On, Integration support, Security. eBS AppsDBA will lead complex eBS transitions to Cloud ensuring transition as per the best industry practices, with right architecture, security and DR setup. eBS transitions to Cloud may also involve Upgrade of eBS environment and implementing new features such as Cloud Manager, DevOps enabled architecture etc. eBS AppsDBA must have a strong technical experience in administering, migrating and upgrading eBS applications. Key Responsibilities: Analyses business needs to help ensure the target eBS cloud architecture meets the customer’s objectives Apply industry and Oracle best practices, product knowledge, and business acumen Providing technical guidance on cloud solutions to customer and other Oracle project team members to underpin successful project definition and delivery. Define, document, communicate, and maintain the target cloud architecture for the customers IT application, data and infrastructure including any transition architectures to ensure that the customers current and future needs will be met. Working closely with the ACS Project Managers (TAM) to ensure that the individual work streams that form the overall cloud solution are technically managed and designs and plans are maintained to reflect the customers agreed solution Be able to design solutions around multi-cloud and hybrid cloud setups Liaises with presales as to proposed solution, and ensures early ACS engagement. Apply the ACS Cloud Methodology (ACM) to ensure a proper end2end delivery of the solution considering relevant practices Be an active contributor to the ACS Global Virtual Teams (GVT) program Identifies and promotes opportunities for sales of Oracle products and services to support business growth Work with Oracle Managed Cloud Services on reference architecture definition, design and implementation Required Technical Skills: Strong Oracle eBS Applications AppsDBA experience. Strong experience of eBS system troubleshooting, performance tuning, Backup & Recovery. Experience of eBS upgrades is highly desired. Capable of setting up eBS HA architecture, cloning and Disaster Recovery Solution setup. Strong Weblogic skills: Installation, Configuration, Tuning, troubleshooting. Capable of articulating challenges with regards to Integration in a hybrid cloud setup Knowledge of CEMLI related aspects of eBS implementation. Strong knowledge on Oracle Database and DB Cloud services knowledge of Oracle Cloud (OCI) incl. related networks technologies Good technical knowledge of relevant none Oracle product e.g. Kubernetes, Ansible, Docker, Terraform. Strong understanding of security & SSO solutions implementation. Knowledge of Cloud native design solutions Strong knowledge of securing On-Premise, Cloud and hybrid solutions Knowledge of Project Management principals such as PRINCE2 DevOps experience/skills Soft Skills Educated to degree level or equivalent with experience of architectural/design principals (TOGAF like) Proven solution design skills in a large enterprise or service provider during design, implementation and service phases Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization Understand and consider commercial impact of decision Displays a professional image in front of the customer Proactively works towards objectives and goals, delivering expected and agreed results within given deadlines Shows concern for the quality, standards and accuracy of own work Ensures start and end points and milestones are clearly defined to reduce uncertainty Breaks down complex problems/issues to determine suitability and makes appropriate assessments and recommendations Thinks outside the box and is creative with solutions Able to convince customers and others to own point of view Proactively takes ownership of tasks and challenges and sees them through Asserts authority when occasion/situation demands (escalation) Assumes role of the team leader. Coaches team members in relevant skills. Delegates appropriate tasks and monitors progress. Acts as a trusted advisor (a source of truth) to the customer Displays a professional image, behaves with integrity, and acts as an ambassador for Oracle at all times Strives to build effective interpersonal relationships with colleagues, third parties and customers Finds ways to recognize the contributions of others in the team. Detailed Description and Job RequirementsAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).Job:Support
