Job Summary
Overall management of assigned properties to satisfy the requirements of the ownership and tenants, and meet the financial and business objectives
Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:3 years
Job Description
Main Job Duties and Responsibilities
Marketing
implement marketing initiatives
to achieve occupancy goals
obtain referrals from existing
tenants
process applications and follow
up with applicants
promote and show properties to
prospective tenants
interview, qualify and place
tenants
maintain updated availability
reports
keep rental at optimum capacity
maintain in-depth knowledge of
market conditions
Administrative
negotiate, prepare and enforce
leases
complete all required paperwork
for new tenants
collect security deposits
ensure the premises is ready
for new occupants
maintain all statutory required
records
ensure compliance with relevant
laws and regulations
enforce terms of rental
agreements
Financial
establish appropriate rental
rates by conducting market research, determining costs and considering
profit goals
prepare and distribute monthly
statements
ensure timely payments and
collections
minimize rental arrears
coordinate default proceedings
schedule expenditures
check and pay invoices
prepare annual budgets
analyze and correct budget
variances
keep accurate and up-to-date
financial records
prepare weekly and monthly
financial reports
Tenant/Resident
Relations
orient new tenants to the
property
investigate and resolve
resident complaints and concerns in a timely and efficient manner
enforce occupancy policies and
procedures
maintain timely communications
with residents and tenants
Maintenance
monitor and complete
maintenance and repairs timeously and cost-effectively
ensure security of premises and
maintain security devices
organize incoming and outgoing
inspections and prepare inspection reports
oversee implementation of
preventative maintenance programs
oversee capital improvement
projects
negotiate and manage contracts
with outside vendors
Staff Management
hire, train and evaluate
property staff
direct and control all
personnel and resources to ensure property is properly maintained and
owner objectives met
Education,
Qualifications and Experience
degree may be preferred
understanding of financial and
accounting principals
understanding of marketing and
customer service principles
working knowledge of marketing
and sales activities
working knowledge of budgets
and financial statements
working knowledge of contracts
and agreements
working knowledge of building
and grounds maintenance
computer proficiency including
MS Office and property management software
knowledge of relevant legislation
and regulations
Key Skills and
Competencies
communication skills
negotiation skills
customer service orientation
planning and organizing
attention to detail
resource management
data collection and management
supervisory skills
