Description
The World Bank Group
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 189-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID).
Project/Task Background / General Description:
The Incumbent will be functional within the Health and Safety Directorate (HSD), Counseling Unit (CU), which assists and advises in identifying staff health issues which are related to the workplace in HQ and Country Office locations for World Bank Group (WBG) and International Monetary Fund (IMF) staff. The Counseling Unit also includes and oversees the Bank Group’s Domestic Abuse Prevention Program (DAPP) for victims – staff and spouses – of domestic abuse; and the Family Consultation Services, which provides counseling services for spouses and other family members. The Counseling Unit provides services that promote the psychological health and well-being of employees and contribute to a healthy work environment. The Unit serves clients in Washington, DC, and at Country Offices worldwide. The Counseling Unit is an integral part of HSD, which is the occupational health directorate serving employees and management of the WBG and the International Monetary Fund (IMF). These client institutions are richly diverse environments, with employees from more than 150 countries, working in Washington, DC, and at more than 120 Country Office locations globally. The Counseling Unit is increasingly focused on Country Offices in all regions of the globe, especially given the growing decentralization of WBG operations. The Unit will develop further its involvement with and assistance to Country Office employees and managers. HSD recognizes that individual health and organizational health are related, and that attention to both supports the effective functioning of employees. Medical ethics and confidentiality are cornerstones of HSD’s work.
Responsibilities
1.Provide empirically supported and culturally sensitive counselling services to WBG and IMF staff and if requested their dependents; this may include case management and referrals to other resources as required;2.Provide pre- and post-deployment/assignment briefings to staff who are either relocating to FCV locations or are being deployed to emergency or hardship locations;
3.Based on data trends and requests from other divisions/units/offices, develop and provide a range of trainings and programs including but not limited to team building, resilience, and cross-cultural sensitivity to improve morale, health, and team dynamics;
4.As part of a multidisciplinary team work closely with individuals and teams to address psychological risks at the individual, unit and organizational level;
5.When requested work closely with managers/supervisors towards improving the working atmosphere in their units;
6.Provide counseling services to individuals and/or groups during emergencies; provide services in a timely and sensitive manner to staff and dependents after critical incidents, and ensure follow up support for staff and dependents following critical events;
7.Provide counseling to individuals who have been subjected to gender-based or domestic violence, and liaise with the WBG Domestic Abuse Prevention Program as necessary to ensure delivery of quality care;
8.Identify and liaise with high-quality local and regional mental health resources that can be used for referrals or in times of crisis;
9.Coordinate services with UN-“family” counselors, particularly in the context of critical incident response, to deliver care not only to WBG and IMF beneficiaries, but also to other UN beneficiaries as directed by the Head, Counseling Unit.
10.In the best interests of staff members and the organization work in a collegial and professional manner with all HSD units to ensure continuity of care;
11.Work as a part of a team to insure divisional priorities are implemented consistent with the yearly divisional work plan and the WBG Workplace Mental Health Strategy;
12.Develop and participate in multidisciplinary programs in HSD as well as Country Offices;
13.Be proactive in building partnerships with but not limited to HR, Internal Justice System, Country Office Staff Association, and Security that support staff within the agency and also with other agencies or relevant organizations;
14.Contribute to the development of policies and guidelines, as well as written and visual materials to increase awareness regarding important themes and topics related to staff wellness;
15.Complete administrative duties such as maintain statistics on activities and completing reporting requirements as per HSD requirements;
16.Participate and collaborate in UN Staff and Stress Counselor Group (UNSSCG), and the UN Critical Incident Stress Management Unit (CISMU) activities and working groups;
17.Maintain the highest ethical standards related to the provision of psychological and/or counseling services, including but not limited to confidentiality; practicing within the scope of one’s experience and training; maintaining competencies through ongoing continuing education; and undertaking appropriate clinical supervision;
18.Perform other duties as required.
Job Requirements
Required education
: Post-graduate education
Required relevant work experience
: 7 years
Required languages:
English (Spoken: fluent | Written: fluent)
