Job Summary
Quality assurance manager work with other staff to establish procedures and quality standards and to monitor these against agreed targets.
Minimum Qualification:Bachelor
Experience Level:Entry level
Experience Length:2 years
Job Description
Department: Service
Reports to: Service Director
Location: Nairobi
Key skills for quality assurance managers
Confidence
Excellent technical skills
Good numerical skills and an understanding of statistics
Leadership skills
Planning and organisation skills
Communication and interpersonal skills
Problem-solving skills
Teamworking skills
IT skills
Key Responsibilities
Tech Support/ Training
B2B Sales Support
Quality related issues; monitoring/ reporting/ solving
Distributor technical Support/ Skill-Up
SVC bulletin/ Technical Information
Regulation/ Product Reliability
KPI management
Tools/ Jigs Supply/ Management
New Model Information/ Repair Skills
Factory/SKD Production Relations
MOT Training
Parts Cost Management
Repair Code Accuracy
Develop Repair Method
IQC & Report
IT Support
Relevant Qualifications & Experience
Bachelor's degree in electrical engineering
1-2 years’ experience as a system testing engineer
Key contacts:
Internal & External
Sales & Operations Team
Department: Service
Reports to: Service Director
Location: Nairobi
Key skills for quality assurance managers
Confidence
Excellent technical skills
Good numerical skills and an understanding of statistics
Leadership skills
Planning and organisation skills
Communication and interpersonal skills
Problem-solving skills
Teamworking skills
IT skills
Key Responsibilities
Tech Support/ Training
B2B Sales Support
Quality related issues; monitoring/ reporting/ solving
Distributor technical Support/ Skill-Up
SVC bulletin/ Technical Information
Regulation/ Product Reliability
KPI management
Tools/ Jigs Supply/ Management
New Model Information/ Repair Skills
Factory/SKD Production Relations
MOT Training
Parts Cost Management
Repair Code Accuracy
Develop Repair Method
IQC & Report
IT Support
Relevant Qualifications & Experience
Bachelor's degree in electrical engineering
1-2 years’ experience as a system testing engineer
Key contacts:
Internal & External
Sales & Operations Team