Receptionist

Canaan Healthcare Center is a modern health facility within Nairobi CBD,Corner House 1st floor.The Centre is renowned for delivering professional health services to our clients. We are highly dedicated to an excellent medical practice, up-to-date technology, fanatical patient care and strong ties with our patients.
Major accountabilities / critical responsibilities:
Greets and directs visitors/patients courteously and professionally.
Obtains, verifies and/or updates patient information in accordance to protocols.
Ensure patient information is accurate including billing information.
Assist patients to complete all necessary forms and documentation including medical insurance
Answering and screening incoming calls
Schedules appointments and records and forwards messages as required.
Maintains strong current knowledge of policies and operating procedures.
Initiates calls as requested by Doctors, Office Manager or other professional staff.
Ensure reception area is well maintained, neat and clean
Demonstrates ongoing commitment to customer service excellence and supports the customer service plan.
Performs other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
Degree/Diploma or equivalent with a minimum of one year of related front office experience required.
Demonstrated strong interpersonal, organizational skills.
Computer skills required (MS Office Word and Excel).
Solid phone/customer service skills.
Careful attention to detail.
Ability to work both in a team and independently.
How to Apply
If you meet the above requirements, please submit your application letter and curriculum vitae.
The Receptionist will provide the full scope of reception and administrative office support services to the practice.