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Relationship Officer- Bancassurance At Family Bank Ltd

Relationship Officer- Bancassurance At Family Bank Ltd

Family Bank Ltd


Relationship Officer- Bancassurance At Family Bank Ltd


Details of the offer

Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.
There is an opportunity for ambitious, self-driven individuals to fill the above position.
REPORTING TO: General Manager-Family Bank Insurance Agency.
Job Purpose: responsible for acquisition of insurance business within the assigned region/branch with the overall objective of growing the overall bank`s profitability through Non funded income generated from Insurance sales commission income
Key Responsibilities:

Drive growth in Bancassurance business across and outside Family bank distribution Channels-through new business acquisition.
Execution of day to day Insurance operations at branch level which entails new business development and cross-selling of insurance products, claims administration and documentation.
Follow-up on customer insurance policy renewals to ensure desired business retention rations are achieved through timely contact and engagements with respective renewal customer.
Develop good working relationships with various bank departments, working closely with branches business teams, relationship managers & Credit officers to generate insurance business and leads through their customers.
Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
Champion Insurance products and all relevant business processes training at the branch level to sensitize branch staff on Bancassurance business.
Ensure compliance with all regulatory and internal procedures in relation to Bancassurance business.’
Ensure all collaterals and assets that have the Bank`s interest is properly and comprehensively insured and the bank’s interest properly noted.
Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and underwriting guidelines
Any other official duty that may be allocated by the line manager from time to time.

The Person:
The ideal candidate must possess the following:
A holder of university degree from a recognized university in Insurance, Business, Finance or other related field.
Professional qualification in any Insurance related field will also be an added advantage.
Certificate of Proficiency(COP).
At least two years active working experience in direct sales in a Bancassurance environment or Insurance industry.
Exposure to Bancassurance processes and procedures will be an added advantage.
Honest and with high integrity.

Key Competencies and Attributes:

Good interpersonal skills and ability to establish new client relationships and generate new and Cross sell business
Full understanding of all products, sound knowledge of the bank processes and procedures
Excellent knowledge of Insurance products, underwriting processes and emerging market/industry trends
Proven ability to develop and maintain effective work relationships with internal and external partners.
Team working skills with ability to deliver and exceed targets
Excellent business development and Client Relationship Management skills.
Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.
Practical understanding of the relevant regulatory environment

Source: Jobwebkenya