Restaurant Hostess

QualificationsMust be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistanceMust be able to walk and stand during entire shiftMust be able to articulate clear greetings and farewells to GuestsA desire to help out where needed and work as part of a teamPassion for providing extraordinary serviceThe ability to thrive in a fast-paced environmentAn appetite for learning (and great food)Flexibility to work a variety of shifts6 months experience in a full-service restaurant preferredRelevant college/university qualification is desired.Greet incoming and departing Guests warmly with a genuine smile and eye contact; present menus.Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staffAnswer incoming calls to the restaurant and provide appropriate serviceManage the flow of Guests, provide accurate wait times to incoming Guests if appropriateObservant to Guests' needs throughout lunch/dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).Protect establishment and patrons by adhering to sanitation, safety and alcohol control policiesHelp kitchen staff by setting and clearing tables; replenishing water; serving beveragesIssue charges by verifying orders; totaling bill for to-go orders, website ordersContribute to team effort by accomplishing related results as needed