Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Experience Lead At Ecosafi

Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation proce...


From Ecosafi - Nairobi Area

Published a month ago

Customer Success Associate At Umba

Job Summary:We are seeking a motivated and customer-centric individual to join our team as a Customer Success Associate. The successful candidate will play a...


From Umba - Nairobi Area

Published a month ago

Stock Controller At Thika Sports Club

We are looking for a highly capable stock Controller to manage our stock inventory both in the Bar & Kitchen to ensure stock availability and pricing reports...


From Thika Sports Club - Nairobi Area

Published a month ago

Customer Care Escalation Agent At Burn

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage ...


From Burn - Nairobi Area

Published a month ago

Restaurant Supervisor (1)

Restaurant Supervisor (1)
Company:

(Confidential)


Details of the offer

Thursday, 12:13 Ad ID3098235

Restaurant Supervisor (1)

Nairobi CBD Nairobi Details Employer Confidential Company Industry Hospitality & Leisure Work Type Full time Job Level Mid level Minimum Qualification Diploma Years Experience 2 years Number of Positions 1 Description
Applications are invited from qualified persons for the above vacant position.

**4. Restaurant Supervisor (1)
Main duties & Responsibilities**
• Ensure that the service and presentation of food and beverage complies with the required standards
• Allocate stations to waiters within the restaurant for breakfast, lunch and dinner.
• Ensure all staff maintain high standards of personal grooming & hygiene.
• Conduct shift briefing
• Ensure cleanliness and proper set up of the restaurant.
• Ensure coordinated service for all courses between kitchen and restaurant.
• Report any breakages and maintenance issues to the Restaurant Manager.
• Ensure all promotional material, menus and bar cards are in good state.
• Prepare duty rotas, leave schedules and pending days record.
• Monitor staff attendance.
• Ensure regular and accurate stock take is done & figures submitted to F&B Manager.
• Ensure back area is neat and tidy.
• Ensure stores requisition is done as per the requirement and controls are maintained.
• Relay comments received from guests & management briefing
• Evaluate staff capability and inform F&B Manager of potential stars, individual who are in need of training, assessing training requirements etc.
• Do periodic appraisals in conjunction with the F&B Manager.
• Liaise with F&B manager in choosing employee of the month.
• Ensure adherence of set standards
• Analyze guest questionnaire.
• Assist in problem solving in absence of F&B Manager,
• Keep record of borrowed equipment by other sections.
• Any other duties as delegated by your manager.
Person Specification
• Should be trained in advanced food and beverage service and sales from any recognized hospitality institution.
• Should have at least three years working experience in F&B service
• Computer literacy

Attributes
• Friendly, outgoing, well composed, cheerful and enthusiastic demeanor
• Confident and positive attitude
• Excellent communicator
• Calm under pressure
• Outstanding customer service skills
• Natural leadership ability
• Knowledgeable in Food & Beverage product and service

OTHER DESIRABLE ATTRIBUTES
• Vibrant & bubbly
• Charismatic
• Engaging & energetic
• Tall & vivacious
• Quick thinker
• Right attitude and passionate about service
• Smartly groomed
• Pleasant
• Outgoing
• Up to date with current trends

Salary – Kshs. 46,080 plus service charge
PigiaMe Disclaimer:
AVOID SCAMS
NEVER PAY TO HAVE YOUR CV/APPLICATION PUSHED FORWARD. Any job vacancy requesting payment for any reason is a scam. If you are requested to make a payment for any reason please report abuse using the button on this page.


Source: Whatjobs

Job Function:

Requirements

Restaurant Supervisor (1)
Company:

(Confidential)


Built at: 2024-04-26T05:15:51.666Z