Restaurant Supervisor

Salary Currency: Kenyan Shilling
Responsibilities
Oversee all front and back of the house restaurant operations
Managing restaurant staff’s work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Liaise with management on any marketing activities for the restaurant
Daily reporting to management on the operations of the restaurant
Screening, interviewing, hiring, and training restaurant staff.
Qualifications
Diploma Holder in Business Administration or Hospitality.
The ability to work in a fast-paced environment.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills
Ensure that all restaurant operations run smoothly.