Key Responsibilities:
Responsible for the leadership, management, growth and maintenance of the SAHL department
Maintain and grow the existing SAHL customers through enhanced Relationship
Achieve the set targets in terms of numbers and values for both Liabilities and Assets
Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way which ensures maintenance of the highest service standards.
Ensure the Portfolio at Risk (PAR) for the branch SAHL facilities is below 5%
Ensure timely and accurate collection of information & data necessary for processing of customer's loan applications and account opening documents within SLAs.
Participate in SAHL Banking product campaigns and provide leadership for sales team in cross-selling SAHL product
The Person
For the above position, the successful applicant should have the following:
Bachelor's degree from a recognized university
Professional Qualifications in Sharia /Islamic Banking is required
4 years' general banking experience is required
2 years of Sharia Banking knowledge is required
2 years of Sales experience is required
2 years of Bank Credit Knowledge is desired
