Sales & Account Representative - Eastlands Area

POA! Internet is seeking a Sales and Account Representative to sell internet services and manage customer relationships in the Pipeline area.

Mission Statement for the Role:Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory.
Overall Responsibility:

Reporting to:Project Lead (temp then ultimately into Sales)
Location:

Level of Management Experience required
None

Department stage of development where this role sits

Rapid scale and growth

Core energy required for this position
Doer / Positive/ Aggressive
Key Competencies
Hands-On, on the ground, in the Field. This is not a desk job!

Strong communication and interpersonal skills and the ability to build and maintain relationships with business owners/ other stakeholders

Experience selling digital services in the field

Experience operating on the ground in informal communities

Natural hustler. Able to explain a sophisticated technical proposition. Able to think on feet and overcome objections. Able to relate and build a bond with tech hustlers.
Has a tactical and relentless energy and focus to exceed targets
Mandatory Criteria

Must have sold out in the Field, hands-on, on the ground

Must have owned and delivered on a Sales Number

Responsibilities

Key SMART Results for A-Player Success
Achieve an average of above 20 sales per month on rolling 3 month average ( Target, Year 1 - Q1 2021)

Educate 100% of your allocated customers on how the products can benefit them financially (and/or professionally to enable them buy the right product hence increasing renewal chance ( Target, Year 1 - End of 2020 )

Build and maintain long-lasting relationship with all your customers as first-line customer support while making sure that 100% of their issues are resolved within the 24hr SLA ( Target, Year 1 - End of 2020 )

Transition 75% of all allocated customers to one of the newly offered packages by listening to customer needs and guiding them to the right product. ( Target, Year 1 - Q1 2021)

Complete daily feedback tool to share customer perceptions, concerns, and questions with Pipeline researcher with 100% of feedback provided by 9 AM each day. ( Target, Year 1 - End of 2020 )

Job Requirements
Required education

Required relevant work experience

Required languages:
Mandatory attachments
Please have a scan or photo of these documents ready when you start the application:
Self-prepared CV file