Sales Administrator At Sheer Logic

Sheer Logic Management Consultants is seeking to engage a dynamic individual forSales Administrator – Eldoretposition for one of our clients.
Duration:5 Months – Reliever
Station: Eldoret (Must be living in Eldoret)
Responsibilities
Area 1: Order Generation:
Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability
Receive the order via mail and fill it in the sage system to generate an order
Key in customer orders in an accurate and timely
Ensure delivery turnaround time of 24 hours for customer
Advice customers on stock-outs, promotions and new products with the aim of influencing
Prepare daily consolidated sales, out of stock, daily sales
Ensure all the customers’ orders are fully processed, dispatched and
Ensuring customer’s cheques are deposited as per dates written on cheque and share a tracking report on weekly
Delivery trucks utilization management and

Area 2: Order Processing & Charging
Liaise with the Credit Controller to confirm the credit status of customers for all credit
Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
Accurately charge orders in duly approved customer accounts and forward for
Preparing proforma
Processing invoices once the goods are removed from the

Area 3: Handling Good Returns
Capture Good returns and follow up with QSHE for
Ensure the credit notes are processed and issued to the
Inform the customer once the process of returns is
Sensitize our customers on goods return policy and

Area 4: Customer Care
Receive, address or route any customer queries

Minimum Qualifications
A minimum of a Diploma in a business field
Partial (Level II) Professional qualification in Finance or Accounting
At least 2 years’ experience in a similar organization
Practical experience in use of MS packages and ERP systems
FMCG industry.

Competencies
Interpersonal skills to effectively communicate with and manage customer expectations.
Good knowledge of products
Good communication skills
Excellent customer service skills
Relationships and working contacts