Sales And Marketing Executive

· Develop a pipeline of sales for the hotel including accommodation and conferencing.
· Process inquiries by phone, email and customer visits in relation to the hotel.
· Dedicate approximately eighty percent (90%) of work hours to customer contact sales solicitation including client visits, online/ telemarketing, networking and cold-calling.
· Respond to incoming emails and phone inquiries on sales
· Makes accurate, rapid cost calculations and provides customers with quotations as required.
· Ensure that all complaints by customers are addressed immediately and settled.
· Maintains and develops relationships with new and existing customers in person, via calls and emails
· Market any special packages or plans with a view to generating business for the Hotel in all its outlets
· Represents the hotel at trade exhibitions, events and demonstrations.
· Develops ideas for marketing the hotel and its facilities to meet and exceed targets.
· Knowledge of travel industry, current market trends and economic factors
· Obtain updated calendars of events from corporate and other organizations that plan ahead in order to follow up on future conferences and meetings in an effort to increase the Hotels market share in the Hospitality industry.
· Develop a sales & marketing plan and implement the same to achieve the organization objectives
Sales and marketing executive aid in generation of revenue through proactive sales action to realize room, conferencing, food and beverage sales