Sales Driver Jobs

Our client is looking to hire experienced Sales Drivers who will be undertaking deliveries using Tuk Tuks.
KEY RESPONSIBILITIES
• Delivery: Following the laid-out route plan, and deliver of products ordered by vendors in the assigned route.
• Stock Management: Collection of customers returns on time and reconciling stocks at that the end of every day.
• Asset Management: Ensuring that the assigned delivery vehicle, DMS handset and cartons are maintained as per the set standards and available for inspection where need be.
• Meeting KPIs: Starting deliveries at 7.00 am, keeping a clear log on delivery times for all orders, carton count and on time in full deliveries.
• Delivery Excellence: Ensuring quality and efficient customer service.
• Location: Nairobi
Other Responsibilities:
• Load and unload their cargo
• Communicate with costumers to determine pickup and delivery needs
• Report any incidents they encounter on the road to a dispatcher
• Follow all applicable traffic laws
• Report serious mechanical problems to the appropriate personnel
• Keep vehicles and associated equipment clean and in good working order
• Inform regular customers of new products or services and price changes
• Record sales or delivery information on daily sales or delivery record
• Call on prospective customers to explain company services or to solicit new business
• Arrange merchandise and sales promotion displays or issue sales promotion materials to customers
• Listen to and resolve customers' complaints regarding products or services
• Resolve issues affecting transportation operations
• Load shipments, belongings, or materials
KEY PERFORMANCE INDICATORS
• Fulfillment Accuracy: % Order Matching and Sales Revenue
• Sales Volumes
• Percentage of Market Share Growth
• Non Performing Sales (NPS) Scores in respective routes
COMPETENCIES
• Demonstrated knowledge and experience in delivery coordination;
• Customer Focus;
• Planning and Organizing Skills;
• Negotiation Skills;
• Excellent Communication and Interpersonal Skills;
• Proven Integrity, Transparency and Accountability;
• Attention to Detail.
QUALIFICATIONS
• Proven experience in FMCG deliveries;
• Valid Driving License endorsed for class FG;
• Minimum 3 years driving experience;
• Valid Certificate of Good Conduct – renewal receipt also acceptable.