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Sales Operations Specialist

Sales Operations Specialist
Company:

Talent In The Cloud



Job Function:

Sales

Details of the offer

To be considered for this position, it’s imperative that you have a background in the travel, tourism,e-commerce and or payments industries – with experience and knowledge of CRM systems, procedures management, leads management, sales support/coordination and sales training.
Requirements
Key Competencies;

Strong communication skills both verbal and written

Ability to supervise a team

Experience in sales reporting

Understanding of the importance of after-sales follow up and support

Proven track record in front line sales and CRM system management

Excellent presentation skills

Confident, enthusiastic and persuasive in nature

Excellent organisational skills & time management skills

Ability to work without supervision, under pressure and with tight deadlines

Possess a sense of responsibility, leadership and innovation
Responsibilities

CRM management; manage and coordinate CRM usage across the group, train and test sales team,CRM cleanup, maintenance and upgrades, manage CRM automation
Procedures management; continually monitoring, reviewing and challenging the process to identify gaps, propose changes and implement amendments, create new procedures as the need arises,ensure sales team are aligned with procedures

Leads management; liaise with the Marketing Team for the generation of sales qualified leads, assign and distribute among team members

Sales support/coordination; manage the calendar for Group Head of Sales, coordinate all communications, handle all inquiries for the Sales Department, check KYC compliance for accounts,update and ensure communications and resources are properly arranged on SharePoint, ensure all proposals are relevant in the sector/merchant prior to release, ensure new system updates, features and procedures are regularly communicated

Sales training; organise and manage training programmes for sales-force such as induction and regular HQ training, educate sales force on new system updates, features and procedures, recommend training opportunities subject to adaptability to requirements and assess refresher training needs for the sales team

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 2 years

Required languages:
English (Spoken: fluent | Written: fluent)
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Source: Fuzu

Job Function:

Requirements

Sales Operations Specialist
Company:

Talent In The Cloud



Job Function:

Sales

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