Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Care Escalation Agent At Burn

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage ...


From Burn - Nairobi Area

Published a month ago

Customer Service Executive At Reckitt Benckiser

About The RoleMaintains the highest standards of customer service by immediately attending to and resolving customer issues.Ensuring that all customers recei...


From Reckitt Benckiser - Nairobi Area

Published a month ago

Customer Relationship Officer

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer ser...


Nairobi Area

Published a month ago

Call For Consultancy

Our Client is a human rights non-governmental organization working to promote and protect health-related human rights in Kenya. They do this by providing leg...


Nairobi Area

Published a month ago

Sales Representative

Sales Representative
Company:

Swifttdial


Details of the offer

Job Summary

We are looking for a highly aggressive, and performance driven sales representative.

Minimum Qualification:Diploma
Experience Level:Entry level
Experience Length:2 years
Job Description

Who we are:
SwifttDial is a cloud based call center solution, which allows companies to set up their call centers in minutes without having to set up any kind of infrastructure. The solution enables companies to increase the level of satisfaction of customers besides improving the level of productivity of the agents. These dramatically grow the revenues of the businesses.
Roles and responsibilities
Prospecting and qualifying new sales leads
Explaining the benefits of the products, goods, or services that are offered by SwifttDial
Scheduling meetings and presentations with the prospects
Creating, planning, and delivering presentations/demos on company products
Tracking all sales activities in the company CRM system
Coordinating with the other team members and departments to improve the sales effort
Servicing existing clients
Managing client relationships through all phases of the sales cycle
Working closely with customer success manager and customer support to ensure customer satisfaction
Assisting customers with complaints or inquiries related to products, services, or purchases
Tracking volumes, numbers, and margins by reviewing Sales reports; and achieving weekly, quarterly, monthly, and annual sales targets
Developing strong relationships with key accounts to maintain a high level of service and client loyalty
Drafting quotations and payment agreements
Drafting contracts and overseeing all purchase agreements
Managing pricing and sales data, as well as activity reports
Conducting post-sale follow-ups in order to assess and assist customers with any problem or inquiry they may have
Writing and submitting periodical reports based on sales and any other occurrences
Performing various administrative duties, including preparing expense and commission reports
Keeping up-to-date on current market changes and trends
Staying up to date with the latest trends in sales and the field of their product by reading publications and attending conferences and seminaries
Monitoring market fluctuations, tendencies, and trends as well as following competitor’s activity.
Monitoring and overseeing the activity of fellow sellers

Qualifications
A diploma or a degree in Business and Management, Economics, Finance, Marketing, Entrepreneurship, MIS, Engineering and other related degrees.
At least 2 years in sales and marketing related functions
A track record of exceeding sales revenue targets
Passionate about selling IT products
Excellent communication and presentation skills (Both spoken and written)
Good client relationships
Excellent negotiation skills
Good prospecting skills
Knowledge of selling in a B2B setting
Ability to develop and execute sales strategies and business plans
Experience preparing and maintaining sales reports.

How to Apply
Email your CV with a cover letter indicating your daytime telephone numbers, address, 3 referees from organizations you have recently served and your salary expectation.
Only shortlisted applicants will be contacted.
Who we are:
SwifttDial is a cloud based call center solution, which allows companies to set up their call centers in minutes without having to set up any kind of infrastructure. The solution enables companies to increase the level of satisfaction of customers besides improving the level of productivity of the agents. These dramatically grow the revenues of the businesses.
Roles and responsibilities
Prospecting and qualifying new sales leads
Explaining the benefits of the products, goods, or services that are offered by SwifttDial
Scheduling meetings and presentations with the prospects
Creating, planning, and delivering presentations/demos on company products
Tracking all sales activities in the company CRM system
Coordinating with the other team members and departments to improve the sales effort
Servicing existing clients
Managing client relationships through all phases of the sales cycle
Working closely with customer success manager and customer support to ensure customer satisfaction
Assisting customers with complaints or inquiries related to products, services, or purchases
Tracking volumes, numbers, and margins by reviewing Sales reports; and achieving weekly, quarterly, monthly, and annual sales targets
Developing strong relationships with key accounts to maintain a high level of service and client loyalty
Drafting quotations and payment agreements
Drafting contracts and overseeing all purchase agreements
Managing pricing and sales data, as well as activity reports
Conducting post-sale follow-ups in order to assess and assist customers with any problem or inquiry they may have
Writing and submitting periodical reports based on sales and any other occurrences
Performing various administrative duties, including preparing expense and commission reports
Keeping up-to-date on current market changes and trends
Staying up to date with the latest trends in sales and the field of their product by reading publications and attending conferences and seminaries
Monitoring market fluctuations, tendencies, and trends as well as following competitor’s activity.
Monitoring and overseeing the activity of fellow sellers

Qualifications
A diploma or a degree in Business and Management, Economics, Finance, Marketing, Entrepreneurship, MIS, Engineering and other related degrees.
At least 2 years in sales and marketing related functions
A track record of exceeding sales revenue targets
Passionate about selling IT products
Excellent communication and presentation skills (Both spoken and written)
Good client relationships
Excellent negotiation skills
Good prospecting skills
Knowledge of selling in a B2B setting
Ability to develop and execute sales strategies and business plans
Experience preparing and maintaining sales reports.

How to Apply
Email your CV with a cover letter indicating your daytime telephone numbers, address, 3 referees from organizations you have recently served and your salary expectation.
Only shortlisted applicants will be contacted.


Source: Brightermonday_Co

Job Function:

Requirements

Sales Representative
Company:

Swifttdial


Built at: 2024-04-27T04:53:46.960Z