Sales Representative – Automotive Service Centre

Job Summary

Our client is a new automotive service center. They seek to hire an experienced Sales Representative who will be tasked with growing and supporting the company’s market share.

Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:4 years
Job Description/Requirements

Industry: Automotive,
Location: Nairobi,
Gross Salary: Competitive,

Key Responsibilities
• Take charge of the sales process, from prospecting to closing, preparation of proposals, negotiations and after sale services.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes, scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Preparing and presenting weekly and monthly Sales reports
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Organizing sales visits to new and existing customers.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Liaising with service technicians about customer’s inquiries and ensuring parts are available when needed.
• Experience in the automotive field is a must.
• A strong understanding of automotive technology and the automotive industry.
• Excellent customer service, interpersonal, and communication skills.

Qualifications and Requirements
• Degree or Diploma Sales and marketing.
• Minimum of 4 years’ experience working in a busy service center.
• Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email
• Ability to work autonomously.
• An enthusiastic, dynamic and team orientated personality.
• Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
• Ability to work under pressure

How to Apply
Please send your CV ONLY, quoting the job title in the email subject (Sales Representative – Automotive Service Centre) beforeMonday 26th April 2021.
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