Reporting Supervisor:Internal Audit and Security Manager
Job Purpose:The primary job function of the Security Officer is theft prevention, recording daily events and illegal activity, and protecting the safety of others. Security Officers may also be required to detain individuals until law enforcement arrives.
Scope of Service
Retail Store Duties
Monitors all incoming and outgoing goods and other items.
Ensures that all customers who purchase are issued with a system processed receipt
Acts as a deterrent to shoplifters and other acts of crime
Acts as a deterrent to theft and misappropriation by staff of property, product, cash, etc.
Ensures compliance with all security and safety procedures
Performs any other duties as assigned.
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
Search of staff bags/luggage at the start and end of day
Head office entrance (Day and Night)
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Ensure log in of all employees and visitors
Conduct bag searches of employees and visitors coming in and exiting the premises
Act as a deterrent to acts of intruders, unruly persons and behavior and other acts of crime
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
Warehouse
Counterchecks all incoming and outgoing goods/ deliveries and other items.
Documentation and verification of invoices.
Monitors access into warehouse.
Ensures compliance with all security and safety procedures
Performs other duties as assigned.
Serves as a reliever for Night guard at the Head Office
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
Other Duties
Support the Security In Charge team in investigations and inspections as need arises
Performs other duties as assigned.
Key Performance Indicators
Measurable Deliverables
Timely incidents report to the Security In Charge 1 and Security In Charge 2
Successfully deter, report and provide information for investigation on acts of crime, fraud, theft and/or embezzlement.
Write incidence reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Job Requirements
Minimum Qualifications
Certificate in security or security related studies
Training in First Aid and Fire Safety
Experience
At least 2-3 years work experience in a reputable security firm or attached to a reputable private company as a security officer
Has performed security related duties in a warehouse
Work experience in the retail industry/ company is preferable
Technical Skills / Leadership Competencies
Written and Verbal Communication
Report writing skills
Surveillance Skills
Interpersonal Skills
Knowledge of basic Security Operations and Procedure
Objectivity and Integrity
Customer service
Basic knowledge in first aid
Observant and alert
Language Skills
English
Swahili
