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Bachelors degree in social science, education, or HR-related field such as psychology
At least Kenya HR certification - KNEC or CHRP ongoing
Ability to work with others & to develop & maintain compatibility among staff, subcontractors, & recipients of assistance.
Report to supervisor on variances & status on regular basis.
Work independently with initiative to manage high volume workflow.
Interact with diplomacy & tact & follow-up on requests in timely & efficient manner.
Must exhibit high levels of professionalism, integrity & ethical values at all times.
Ability to maintain confidentiality for sensitive Human Resources issues or projects & use judgment to execute duties & responsibilities.
Recordkeeping, report preparation, filing methods & records management techniques.
Use a computer to accurately & rapidly enter & retrieve data & information.
Working knowledge of in-country employment regulations, e.g. Kenyan labor/employee relations statutes & capacity to apply them to SunCulture Kenya.
Ability to intervene with all levels of staff, partners & contractors, individuals from diverse cultures, & the public with diplomacy & firmness.
Excellent written, oral & interpersonal communication skills with the ability to work as a team member.
Objectivity & the ability to apply People rules & regulations in a fair & consistent manner.
Ability to plan & prioritize own work under tight deadlines, as well as to work on own initiative & as a member of a team.
Attention to detail with a high degree of accuracy.
Have the ability to handle pressure, meet deadlines
Be organized and be an expert in time management
An agile trainer capable of training and being trained and be very resilient and flexible
Responsibilities
Key Responsibilities
Recruitment
Continually develop and iterate the hiring process to cooperate best practices and eliminate bias in order to
Recruit the best people for SunCulture.
Ensure all roles at SunCulture are properly documented through JDs by drafting JD’s, updating the recruitment tracker, and getting budgetary approval for roles above budget
Collaborate with all departmental heads to align on their requirements for each role and agree on timelines for execution
End to end publishing, shortlisting, and vetting of candidates through online and/ onsite interviews with clear back thought to fantastic candidate experience
Follow best practice through handling viable and extensive background checks to ensure that due diligence is handled when dealing with hires
Service Delivery & Information
Ensure day-to-day operations of People-related functions are addressed in a timely, efficient, and proactive manner. The objective is to deliver transactions in alignment with agreed HR service standards specifications.
Maintain a response timeline of 24 hours and a resolution timeline for employee requests of 3 working days.
Data Integrity
Ensure data integrity of SunCulture HRIS tools and systems
Ensure 95% completeness and accuracy of employee data on Fresh Teams.
Ensure 95% completeness of employee documentation uploaded to Fresh Teams.
Work with the HR Business Partner to track and update the People dashboard with departmental metrics, monthly and quarterly expenses.
Employee Engagement
Onboarding:
Create and update an onboarding process document to guide the onboarding processes of new hires.
Manage the onboarding of new hires to ensure seamless integration and optimize new hire productivity. Maintain an on-boarding rating of 8/10.
Run 30, 60, and 90-day check-ins for new hires and use this data to enhance the onboarding process from time to time.
Maintain a satisfaction rating of 7/10 for each check-in period.
Collaborate with the P&C Business Partner on the improvement of the onboarding process
Identify process improvements regarding onboarding at least once bi-annually.
Offboarding:
Work with the P&C Business Partner to manage the offboarding process for employees.
Organization Design
Lead the development & crafting of NBO People processes documentation.
Coordinate the creation & tracking of process templates to aid business continuity within the People team.
Assist in the development & implementation of SunCulture policies & procedures in collaboration with the HR Business Partner.
Update local intranet sections with policies, birthday & general employee information/data.
Performance Management
Manage the on-boarding sessions with new hires on Performance Management
Develop content, conduct presentations & facilitate learning sessions for staff on the performance management process.
Coordinate PIP processes
Job Requirements
Required education
Required relevant work experience
Required languages:
