Senior Business Process Analyst At Kcb Bank Kenya

Details of the offer

Job Description
KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10
Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience.
Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circle/Repository to ensure they are up to date and engages assigned business units to ensure adherence to the established processes/SOPs.
Interviews business unit representatives, gathers data and leads implementation of the re-engineered/improved processes.
Designs, maps, and documents business processes; create and present process reports.
Stay up to date with the latest business practices and technologies
Inspect effectiveness of active process improvement initiatives and make useful recommendations
Collect information and evaluate them in the alignment of project goals and organization goals
Communicate with staff at all levels to evaluate key performance measures.
Create process plans that contain project goals, milestones, and resources for the assigned business units.

MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Education
Bachelor's degree in finance, Economics, Mathematics/Statistics or a Business-related field RQ
Professional Qualifications Lean Six Sigma Green Belt or equivalent RQ
Project Management PRINCE2, PMP or equivalent RQ

Experience
Total Minimum No of Years' Experience Required: 5years

Detail Minimum No of Years Need Type
3+ years progressive experience in process design and re-engineering of business processes. 3 ES
2 years' experience in stakeholder management & Project Management 2 ES
Must be knowledgeable in process design, analysis, mapping, documentation and project management skills 2 ES
Keen eye for details, analytical, team player, good interpersonal skills and collaborative mindset 2 ES


Nominal Salary: To be agreed

Source: Myjobmag_Co

Job Function:

Requirements

Built at: 2025-02-16T08:19:43.928Z