A leading multinational B2B Credit Management Group with head office in UAE and specializing in Business Debt Collection. Their clientele base range from Transnational Banks, Credit Insurers, Manufacturing Companies, Accounting & Legal Firms and a wide range of Multinational companies around the world. They are looking for an experienced debt collector based in Nairobi and who can handle high value corporate collection cases across EAST AFRICA including Kenya, Uganda, Tanzania and Ethiopia.
QUALIFICATIONS AND EXPERIENCE:· Degree or above, majoring in Law, Economics, Finance, Business and other related fields.
· Proficient in MS Office – particularly Excel to maintain records and analyses performance.
· 5 years plus working experience as a debt collector in a commercial environment
Responsibilities
• Representing large international (& domestic) clients in order to collect overdue accounts
• Examining and analyzing the claim documents to assess recovery prospects of the claimed overdue account
• Interacting with debtors over phone, through mails or by visits for face-to-face meetings to resolve matters of the outstanding payments• Negotiating a reasonable settlement in case of disputes and to ensure recovery as per the settlement
• Keep a track of the matters where debtors have furnished payment schedules and to ensure adherence by those debtors
• Recording & maintaining interactions with the debtors and the payment proposals submitted by them in the relevant ERP sections
• Keeping the respective case managers updated and informed on all developments in all cases placed by them
• Preparing weekly and monthly reports
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 5 years
Required languages:
English (Spoken: fluent | Written: fluent)
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