Senior Manager – Mobile Financial Services

Senior Manager – Mobile Financial Services

Telkom Kenya Limited - Tkl

Senior Manager – Mobile Financial Services

Details of the offer

: Nairobi, Kenya
Reporting to
: Head of Service Platforms
: 4.2
: Technology Division
Key Duties and Responsibilities
• Leading architecture and service design to deliver a best-in-class system and customer-centric services
• Implementation of business needs and determining solutions to business problems. The solutions should consider technology systems, process improvement, organizational change or strategic planning and policy development
• Research and development of new features, solutions & technologies
• Vendor management to ensure that vendors deliver the highest product & service quality while managing costs and timelines
• Enforce strict adherence to the change management process to minimize the impact of change-related incidents upon service quality, and consequently improve the day-to-day operations of the organization.
• Analysis and tracking of KPIs for performance and capacity
• Proactive system monitoring and issue resolution within SLA
• Management & support of developers and other integration partners both internal and external & Regular reporting
Academic/ Professional Qualifications
• Relevant Bachelor’s degree in Engineering or any-related technical degree from a recognized institution
• 8-10 years’ experience in the design, implementation, operation and maintenance of billing and messaging platforms.
• 3-5 years in the design, implementation, operation and maintenance of mobile money platforms.
• 3-5 years management experience and leading teams
Professional Knowledge
• Extensive knowledge of mobile money, payments, banking and relevant standards and best practices in these domains.
• Business acumen and principles and techniques of administration, organization and people management.
• Knowledge of the telecommunications industry.
• Networking skills to form collaborative partnerships
• Thorough grounding in telecommunications grade hardware & software platforms, integration management, network design & implementation, operation and maintenance methods and procedures
Professional Skills:
• Leadership skills
• Good analytical skills
• Strong interpersonal skills
• Pro-active &multi-tasking
• Good persuasion skills
• Resourceful
• Analytical thinking and problem solving skills – collects researches and anlyses data
• Accuracy and attention to details – prioritises and plans work
• Team-work and co-operation
Application should be sent by providing an updated Curriculum Vitae (CV) before
including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.
Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.
The incumbent will be responsible for the planning, operation and maintenance of the mobile financial services platforms. This is a key role in the overall execution of the Technology strategy and will require a multi-disciplinary approach where Financial, Customer & Internal processes and people management come together.

Schedule: Full time

Source: Pigiame_Co


  • Other Jobs / Other Jobs - Crafts


Related offers

Program officer at network of african national human rights institutions (nanhri)

Reports to: Operations Manager Location: Head Office with occasional travels in the region Duration: Nine (9) months with a possibility of extension. Job...

From Ional Human Rights Institutions (Nanhri) - Nairobi Area

Published 16 days ago

Procurement officer (sibo 3) at siaya bondo water and sanitation company limited (sibowasco)

SIBOWASCO/004/03/2020 Job description This position is responsible for the management of procurement services of goods, services and works for the Company as...

From Ion Company Limited (Sibowasco) - Nyanza

Published 16 days ago

Technical advisor at icap columbia university

Job description ICAPof Columbia University (registered in Kenya as Center for International Programs- Kenya) is working in partnership with the Ministry of...

From Icap Columbia University - Nairobi Area

Published 16 days ago

Grants internships at african wildlife foundation

Job description AWF is seeking a dynamic and high performing intern to support the Grants Management Team (GMT) with Awards data entry into the Serenic...

From Ion - Nairobi Area

Published 16 days ago