The Senior Market Engagement Manager (S-MEM) will be responsible for engagement with key industry stakeholders to achieve the objectives of the programme. The Senior Market Engagement Manager will work closely with colleagues responsible for insights and advocacy on the topic of mobile-enabled utilities, as well the GSMA Central Innovation Fund which will manage grants on the topic of urban utilities, in addition to other topics within M4D. The role will report to the Senior Director of Mobile for Development Utilities. Travelling is expected up to approximately 25%.
Develop and execute the market engagement strategy of the programme to achieve programme objectives:
Design and Develop the M4D Utilities Innovation Fund (see below)
Maintain relationships with past grantees of the programme to support their scaling and investment, partnerships with mobile operators, and tallying of beneficiary numbers following our grant
Design industry workshops to bring together stakeholders (i.e. urban utility service providers, technology solution providers and mobile operators in order to facilitate knowledge sharing and partnerships.
Work with the advocacy/insights colleagues to identify and participate at key industry events (GSMA and non-GSMA)
Design and Development of the M4D Utilities Innovation Fund, in collaboration with the Central Innovation Fund:
Develop and execute a process to select utilities/municipalities that have the political will and capacity to engage with technology service providers (to be selected through the innovation fund) and mobile operators to improve essential utility services for the urban poor.
Develop relationships with mobile operators in the markets where utilities/municipalities are selected to gain their support for working with them and the technology service providers.
Lead on the design of the Innovation Fund round(s) (i.e. grant amount, duration, term sheets etc.) which will be managed by the Central Innovation Fund team, and therefore must be designed within pre-existing criteria/limitations.
Support the Central Innovation Fund team with the selection and management of the Utilities grantees:
Support the Central Innovation Fund to select grantees by advising on the feasibility and value of proposals during the initial short-listing and long-listing process, including highlighting specific context/concerns during their due diligence of applicants.
Support the Central Innovation Fund and the Fund Manager by advising on the feasibility and value of the final proposals to support grantee selection by an external panel.
Support the Central Innovation Fund team’s management of the grants by joining monthly calls and offering advisory to the grantee and their partners, as well as advising in any necessary amendments to the grant.
Collaboration with the M4D Utilities Insights/Advocacy colleagues and the Central Insights Unit:
Support insights & advocacy colleagues to develop content (i.e. written & visual) about past and present grantees
Support insights & advocacy colleagues in developing a research agenda that fills market intelligence gaps and bring to light relevant industry learnings.
: Bachelor's degree
Required relevant work experience
: 5 years
English (Spoken: fluent | Written: fluent)
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