The Senior Research Analyst is responsible for day-to-day client liaison in terms of queries and feedback. Input into proposals and research design. He/She will manage and oversee projects, ensuring that the standards are of a high quality, that deadlines are met and that projects are completed within budget. The Senior Research Analyst will contribute towards report write-ups and structure, and present findings through both visual graphics and text formats. He/She is also responsible for enhancing and for adding value to current processes. DETAILED DESCRIPTIONTechnical SupportProvide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing. Consultation with global contacts and other experts to ensure an optimal design and proposal is accomplished to meet client needs and budget. Ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering. Enhance business growth through repeat business and increased volume of business. Client service and client management. Project ManagementEnsuring that the Research team complete all steps in the research process on time and to the expected quality standards. Skills transfer to and supervision of Research the research team. Input into, and final checking of: samples, questionnaires, report templates, analysis plans, focus group/IDI topic guides, analysis templates and presentations. Day to day client liaison in terms of queries and project status. Ensure that the researchers keep all teams updated on project feedback through traffic. control/Progress meetings. Ensure proper documentation of all necessary project materials. Ensures that the project timing is agreed to with all teams involved and is transferred to the workflow. The project timing must be kept updated. Detailed project status to be communicated for weekly Project Progress Meetings. Sample Design and MethodologyDesign the best methodology for each study and sample specifications. Ensure this is in accordance with proposal and the objectives. If the client has specific sampling procedures, ensure that these are adhered to. Discuss sample with the Operations team before this is rolled out. Obtain approval from client. Instruments designDesign qualitative tools in accordance with requirements and objectives in proposal and scope of work and relevant company's Standards. Ensure that a questionnaire/discussion guide design brain storming session is held before starting questionnaire/discussion guide design and come up with a framework. Design all qualitative instruments/projective techniques and stimulus materials. Approve questionnaires, discussion guides, samples etc. from Research team. Provide guidelines/project specifications and field briefs on time to operations teams for budgeting and planning purposes. Arrange for fieldwork budgets from operations team. Set up and manage all logistics for qualitative research. Report WritingAnalyze and interpret findings and results in line with proposal objectives. Write report and Analyst summary keeping proposal requirements and objectives in mind. and adhere to relevant company's Standards.. Obtain input from Senior Research Lead and attached to project/team. Consult other relevant external data and analyze market trends that will enhance and add value to the report. Presentation PreparationEnsure that a presentation review meeting is set up with Senior Research Lead. Design presentation according to client and company's Standards. requirements. Ensure presentation is checked by the Senior Research Lead prior to being sent to the Client. Other General rolesAttends training and workshops as and when required. Adheres to all relevant company's Standards., policies and procedures and task instruction manuals. Attends meetings when required. Adheres to the budgeted project timing. Maintains documents and records as required by the company. Client confidentiality is to be adhered to by all members of the team
