Job Purpose
• The purpose of this role is to efficiently manage the Sales operations of the business.
• Achieve set company Sales target
• Contribute to Sales and Gross profit objectives.
• Ensure that all target set are being met within time period agreed by the management.
• Maintain highest quality of Customer handling and customer’s satisfaction level.
• Advise the Management about Sales & projects opportunities and threats with the action plan to tackle the same.
• Complete & submit day today / Weekly procedure documents & or reports to the Manager as agreed with this comments and suggestions for improvements
Main Responsibilities:
• Efficiently handle the Sales operations of the Company which includes but not limited to the following:
• Maintain and improve best possible business relationship with current and potential customers and to see that their requirements are being met efficiently and being communicated to them on timely manner on regular basis.
• Facilitate pre-sales consultation and make product presentation to prospective clients
• Develop and nurture leads while maintaining close follow-ups as required for closure
• Managing and maintaining accounts of existing clients and growing the business by engaging in up-selling/cross selling
• Manage Quotations, Invoices, Purchase Order, Payments and delivery of customers order.
• Maintain an on-going relationship with the customer following the initial sale to identify additional opportunities that extend footprint
• Constantly review the market conditions by visiting key customers and market in general on regular interval of and submit a monthly report to the Manager with complete assessment of market, providing details on competition, threats, opportunities, any operational problems and suggestions for improvements.
• Arrange the market studies per Geographic area at regular interval so as to understand the strength and weakness for each of product range and also to assess new product requirements and submit the same to the Management with specific recommendation for improvement and development of new products along with feasibility study.
• Do the gap analysis of Company presence on Country, Country, City , Area level through Distributor , trader network .
• Identify the new projects coming per area and to approach the decision makers of project the sale executive in-charge of the area to get into supply to it.
• Have the market intelligence network, to protect company interest in terms of credit given, credit limits, run away , fraudulent customer etc .
• Be in touch with top Key Branch Customers to maintain major sales achievements on monthly basis.
• Have a weekly basis meetings on one to one basis with individual Sales Executives to make sure and to facilitate that the sales executive meet his respective targets in terms of total sale and Gross profit
• Maintain all brand image, display in showroom in professional manner & to review it on time to time basis to make it more relevant and appealing to customers
• Develop new customers / markets / segments for Local / Exports at the business terms and price levels accepted by the Management
• Ensure achievement of sales growth as per agreed targets with management for each market, product category
• Ensure reports circulated on timely manner on regular intervals to all sales executives and to make sure all the due collection is done on timely manner and the final collective collection report is submitted to the Branch manager on weekly basis for his Collection meetings with Director In-charge .
• Review the pending delivery status every day and to liaise with Warehouse in-charge to make sure the deliveries and done in specified time.
• Work and perform as per the KPIs for Branch Sales and to submit all Sales executive KPIs including self with supporting documents to Branch Manager by 5th of every month for previous month.
• Report consistent non -performance of Sales executive to Branch Manager for taking necessary disciplinary actions.
• Make sure Cash sales are done as per the procedure in place and to make sure no money is received in individual sales executive’s personal Mpesa account , but received in Company Mpesa Account , and it is been reconciled on regular basis.
• Send the requisition of locally procurement products to Procurement executive on timely manner and to make sure the goods are available for sales.
• Make annual / Progressive stock take program in consultation with branch manager, and to utilize all sale force to complete the task .
• Make sure all Sales force reports to work on time and are ready by 8.00 am to serve the customers.
• Make a conducive plan for up country sales trips for sales executives in consultation with individual sale executive.
• Ensure to have Slow / dead stock list is been obtained / circulated and taken measures on regular basis to make that category with minimum valve stipulated under KPIs.
• Make sure data stealing is not happening by sales executives by any manner and they are not colluding with competitors, not doing private business.
• Maintain good discipline throughout the sales force and to lead them as a role model.
• Create job descriptions (JD) and design Key Performance indicators (KPIs) for Sales Executives and to get them approved. Review them on yearly basis to make them relevant to current situation and to align them with objectives and goals of company
• Have motivational and absolute directional meetings on by monthly basis with all sales force.
• Identify the Visibility and advertising, marketing needs and to arrange for the same within given budget and to review the same on time to time basis.
• Make sure all sales force is well equipped with Company presentation , Product catalogues , technical data, credit limits of accounts are being reviewed on regular basis and handled efficiently to upgrade it with given procedure.
Qualifications and Experience
• Education: Graduate in Sales and Marketing or related field
• 3 – 5 years’ of experience is the same industry
• A track record of meeting Sales targets most of the times
• Additional Information
Location
: The position is based in Mombasa
Qualified and interested applicants should send their application and detailed CV, indicating the last or current and expected salary in gross and explicitly indicating the position in the email subject line.
Our Client, one of the new emerging Mabati Company manufacturing companies, is looking for a Senior Sales Executive.
