Reporting to Assistant Underwriting Manager, the job holder will assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service.
Skill Competencies, Qualifications and experience:
1st Degree, ACII
Product Knowledge and functions of the various departments.
Determine acceptability of risks, recommend risk surveys, monitor and review terms of accounts assigned
Supervise, train and mentor staff on technical matters to ensure their skills are sharpened
Check and sign underwriting document to authenticate it
Prepare and follow up renewal notices to ensure retention
Requisition for premium refund to facilitate issue of cheque
Ensure that premiums are paid in respect of accounts managed
Maintain effective business relationships to ensure effective delivery of service
Monitor service standards within the section to ensure high quality customer service is delivered.
Key Result Areas
Preparation of quotations and follow-up
Preparation of documents – policies, endorsements, certificates within standards of service
Renewal notices and renewal terms including renewal follow-up
Review of performance of accounts/brokers to ensure overall performance is at below 45%
Maintenance and accounting for accountable documents
Signing of documents within authority levels
Liaise with claims and credit control to monitor account performance premium payment
Marketing company products and service to brokers
Completion of reinsurance cards for large risks
Ensure the QOP standards are upheld in the department and report any issues to the quality council
Ensure payment requisitions are processed immediately when presented to me by my colleagues
Ensure quotations, including those done by Assistant underwriters are competitive
Ensure all other users of EDMS are assisted anytime they have any problem regarding the system.