Job Summary
We are pleased to announce the following Contract Opportunity within Digital IT department in the Technology Division.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:3 years
Job Description/Requirements
We are pleased to announce the followingContract
OpportunitywithinDigital IT departmentin theTechnology
Division. In keeping with our current business needs, we are looking for a
person who meets the criteria indicated below.
Reporting to theManager Service Availability, the candidate will be responsible for
Administration, Performance tuning, Capacity planning, management and 1st line
support of ALL Safaricom Enterprise Database (DB) Systems that include DBs for
Oracle e-Business Suite (ERP), Business Intelligence (BI) Systems, CRM, Fraud
Management, Revenue Assurance, POS, E-Commerce and all other IT database
systems. The databases span from Oracle, MySQL, Microsoft SQL, PostgreSQL,
Cassandra and Hadoop related database platforms.
Key Responsibilities
Database administration and support lifecycle including
backup/recovery automation/and maintenance.
Supporting the development, system test, user acceptance,
training, and production database environments.
Ensure 99.99% availability maintained for all critical
databases;
Ensure 95% of tickets raised are responded to within the 1st
hour of incident reporting.
Ensure 95% of tickets raised are responded to within the 1st
hour of incident reporting.
Ensure 90% of tickets closure is maintained;
Identify and implementing Best Practices for Database
Administration Liaise with vendor’s i.e. Cisco as 3rd level escalations.
Design BCP and HA solutions for critical systems in order to
achieve zero downtime during maintenance and failures;
Assist Infrastructure, Enterprise Business Unit (EBU) teams
and other Technology teams with hardware and support requirements for database
administration;
Ensure Conformance to security standards for databases and
data integrity;
Develop retention policies and architecture for all systems,
whilst maintaining BCP;
Ensure regular reviews on ILM policies conducted;
Ensure dimensioning of systems is done periodically based on
demand experienced and projected;
Ensure optimal performance of all systems maintained
conforming to the SLA agreements between business and Quality Assurance.
Qualifications
Degree in Computer Science or
Technical Related Field;
With at least 3 years’ hands on
Experience in Managing large and medium databases;
Experience in Nosql databases,
Mysql and other OpenSource databases platforms
Experience in Oracle RAC,
Dataguard, RMAN and Engineered systems.
Experience in Linux/Unix Operating
system.
Database Systems Administration
Techniques – understanding of DB Performance tuning on various Operating
Systems, good troubleshooting skills, Database Migration and ILM techniques
Attention to details and
analytical thinking.
Certifications –OCP, OCE; EXADATA
Administration; MSSQL Server Administration; Hadoop Administration; Linux/ UNIX
certification.
Note:
This opportunity will require you to work on basis
This is a one-year contract opportunity
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