POSITION OVERVIEW
This role holder ensures that application solutions quality is assured before launch to the market. The incumbent shall work closely with the assigned Microsoft contact person in running test scenarios and corrective measures ensuring apps deployed have passed optimum performance scores. He or she must be a software guru undertaking various testing techniques to the process of executing a program or application with the intent of finding software bugs (errors or other defects). To succeed in this role, the incumbent must a quick thinker to translate of partner requirements, achiever, techy whizz and aggressive driver of deadlines for positive relationship across board immediately.
ROLE AND RESPONSIBILITIES
Test Management
Responsible for setting up the test environment, create/ design Test scenarios and Test cases
Analyze, review and assess software requirements, specifications and models for testability
Measure performance of components and provide data for software metrics
Track overall app productivity i.e. bugs arising and resolution quality
Test Script Creation and Refactoring
Automate tests (supported by test lead)
Contribute to the creation of test plans
Contribute in creation of test reports
No of bugs triaged as per defined process
Accountable for App testing configurations software modules (Unit and integration testing) against final requirements as per Microsoft/partner requirements
Test Execution
Prepare and acquire test data
Execute and log tests, evaluate results and document deviations from expected results
Conduct Peer Reviews on Test Cases and Defects
Perform Sanity, System Testing and Regression Testing
Coordinating with Development Team Regarding Project Status and Builds
Test Reporting
Run reports on identified defects and tracking them to closure
Periodic (Daily) reporting of the Daily status of all assigned tasks to the supervisor
Planned attendance for optimum service support as scheduled
Knowledge Transfer:
Conducting and participating in Trainings, Team Meetings and other Knowledge Transfer Projects
Actively generate innovative ideas Eg: Number of fresh approaches/ ideas introduced"
KEY PERFORMANCE INDICATORS
100% of Test Coverage of scheduled apps as per delegated target (daily/weekly/monthly forecast)
Rate of Schedule and effort variance milestones
Defect Quality Trend (By Priority and Severity)
No of regression bugs/No of non-regression bug
No of bugs resolved by following through
No of new bugs upvoted
100% Quality management of apps
100% compliance to SLAs, Severity levels timelines, procedures, processes of project schedules and work schedule attendance
Satisfaction quarterly score of 4 out of 5
Response time to test pass
Updated app documentation
Error-free reporting and documentation
Quarterly submission of accurate test reports with minimal review comments
Updated and maintain documents
PERSON SPECIFICATION
Academic Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Information System, Electrical Engineering or related fields
Experience
At least 1-year experience in Software testing environment.
Understanding of SDLC
In-depth knowledge of Windows Operating Systems
Proficiency in MS Office and SQL Queries.
Basic Azure knowledge. Certifications is a plus.
Understanding of C# and PowerShell is a plus.
Any combination of certifications in Testing Tools, ISTQB is preferred
Personal Attributes
Technologically savvy:should have a vested interest in using the latest technologies, and is constantly seeking to expand knowledge base.
Team Player:Must be able to work in a team-oriented and collaborative environment
Customer satisfaction-oriented
Result-oriented / solution driven/ Innovative
Excellent communication (written and verbal), Presentation and Consultancy skills
Attention to detail and Analytical
Commercial awareness and excellent networking across the industry
Flexibility and adaptability to change and ambiguity
Team working skills & diplomacy; (ability to work with a diverse group of individuals in a professional and service-oriented manner)
Excellent time management skills
Excellent communication skills proven willingness to develop others potential within their teams.
High Emotional Intelligence and enthusiasm needed to motivate a team to performance
Work experience in fast-growth environment.
Agile and resilient and shows interest in continuous personal development