Job Summary
We are looking for a well-spoken, experienced, and results-oriented Telesales Representative to be responsible for closing sales and meeting set month
Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:3 years
Job Description
We are looking for a well-spoken, experienced,
and results-oriented Telesales Representative to be responsible forclosing
salesandmeeting set monthly sales targetsover the telephone/internet
and ensuring good customer interface with our clients as well as relationship
management within the entire sales cycle. The Telesales Representative's
responsibilities will also include contacting potential customers,
understanding customer needs to close sales, and documenting customer
information, purchases, and feedback.
• Minimum Qualification: Diploma
• Experience Level: Mid level
• Experience Length: 3 years
Qualifications
1. Degree
or diploma preferably in Sales or Business-related field.
2. Three
years’ experience in a sales-related role, preferably in telesales. Stationery
sales experience will be an added advantage.
4.
Outstanding verbal communication skills and a positive attitude.
5.
Excellent telephone etiquette.
6. Fluent
in English and Swahili language.
7. The
personable and friendly tone of voice.
8. Ability
to handle being rejected by customers and remain calm and collected.
9.
Trustworthy, professional and reliable when dealing with confidential
information.
10.
Proficiency in computer skills including MS Word, Excel, Outlook, Access,
and/or CRM.
Responsibilities
1. Meetset sales monthly
targets.
2. Engage potential customers in dialogue
that opens opportunities.
3. Commit to departmental and individual
quotas/goals.
4. Meet company expectations for excellent
customer service.
5. Regularly update leads/sales database.
6. Provide information regarding
product/service in an engaging manner.
7. Answer all customer questions honestly
and accurately.
8. Take relevant notes on all calls for
future use and enter into a database.
9. Process orders quickly and accurately.
10. Maintain a friendly, professional tone
at all times.
11. Function as part of the team with
sincere enthusiasm.
12. Negotiate sales and address any
concerns/reservations of potential customers.
Apply, stating prior experience, current
or immediate salary and expected salary.