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Supervisor – Manned Security

Supervisor – Manned Security
Company:

G4S


Details of the offer

G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. JOB INTRODUCTION:Reporting to the Customer Service Manager / Operations Manager, the MSS Supervisor will ensure the physical presence of the Security Officers at their respective posts and implement the labour efficiency controls. The job holder will also promote conducive work relationships, proper customer service levels and champion Health and Safety at the work place.Role Responsibility:Ensure the physical presence of Security Officers at respective posts Confirm that all posts under his/her jurisdiction are adequately manned as per the contract requirement in terms of correct number and rankConfirm that the Security Officers are physically fit and in a sober state of mind when reporting on dutyEnsure Security Officer signs on time posting sheets to confirm presenceConfirm that Security Officers report on time and do not leave their posts uncovered Ensure proper turn out of Security Officers Inspect that all equipment is present and serviceable as per the site requirements (as listed in the site instructions).Inspect the appearance of the Security Officers to confirm that they are smartly dressed in full G4S uniform Implement labour efficiency controls Accurately capture time and attendance in the posting sheetsImplement the Security Officers’ duty roster and ensure that Security Officers take their weekly off duties and annual leave as scheduledEnsure that posts and assignments are optimally covered with the right numbers of security officers and ranks Promote conducive work relationship Hold brief/debrief sessions with Security Officers regularly and facilitate conflict resolution among the Security Officer forceDiscuss any problems / issues with the security officers and provide feedback regarding previous issues raised.Escalate any unresolved problems/ issues to the Customer Services Manager (CSM) in a timely manner.Ensure high level of staff motivation and performance that meets G4S standards Champion health and safety in work environment Perform a site walkthrough to identify hazards and appropriate controls. Hazards that cannot be immediately resolved should be noted and escalated to the Customer Services Manager (CSM).Review the site risk assessment / perform an audit once a month. Any changes to existing risks, or any new risks, should be noted and escalated to the Customer Services Manager (CSM).Ensure that all assignments in the area have post instructions and emergency proceduresEnsure strict compliance with the G4S golden rules, minimum standards and all related policiesImplement health and safety initiatives at the lowest levelReport incidents to the CSM in a timely mannerEnsure that there is a fatigue management plan is in place where necessary e.g rotatio THE IDEAL CANDIDATE:Knowledge and Qualifications Kenya Certificate of Secondary Education or its equivalentBe literate to the extent of reading and understanding printed regulations, detailed assignment instructions, training instructions and be able to compose reports that convey complete informationRiding Skills – At least 5 years active riding experience with a clean license. At least 5 years’ experience in security operationsTechnical Skills Basic Microsoft WordBasic Microsoft Excel Behavioural Skills – Support Understanding the organizational environmentUnderstanding the organization’s goals and objectivesDealing with changing circumstancesSupporting and working with othersDelivering objectivesDealing with complexityActing professionallyDeliver great customer serviceSharing and co-operating


Source: Whatjobs

Job Function:

Requirements


Knowledges:
Supervisor – Manned Security
Company:

G4S


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