Systems Analyst

Systems Analyst

Insurance Regulatory Authority Of Kenya (Ira)

Systems Analyst

Details of the offer

Responsible for providing technical expertise, assessing new ICT software projects and initiatives tosupport and enhance existing application systems
Education and knowledge
Bachelors degree in Computer Science/Information Technology or related field; and

Relevant ICT certifications such as Prince 2 or PMP, ITIL, MCITP


Five (5) years’ experience in a similar position;

Specialist knowledge and diverse experience in systems support and development; and

Experience in ICT hardware and software maintenance.


Problem solving and analytical skills;

Strong communication and presentation skills; and

Strong organization and inter personal skills.


System Administration
Acting as a change agent when defining and executing change requirements;
Serving as a liaison and facilitator between all business units to assist in addressing and resolving ICT software issues;

Conducting user acceptance testing and sign-off;

Investigating and resolving application functionality relatedissues and providing first level support and troubleshooting ofsystems;

Coordinating application development for multiple projects;

Managing an outsource relationship for 3rd party applicationdevelopment and programming consultants;

Troubleshooting technical issues and identifying modificationsneeded in existing applications to meet changing userrequirements;

Providing advice to business users in the effective use ofapplications and information technology;

Writing technical procedures and documentation for theapplications including operations and user guides;

Providing technical training for users on new IT applications;

Producing technical documentation for new and existing applications; and

Assisting in the creation of the system design and functionalspecifications for all new development projects.

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 5 years

Required languages:
English (Spoken: fluent | Written: fluent)
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