Tb Segment Head-Trade, Llc And Ps At Absa Group

Accountable for the delivery of Trade revenues from CIB clients in the Kenya.
Develop and execute the Trade sales strategy to deliver the revenue ambition through a portfolio of existing and target list in CIB.
Increase client penetration and revenues for the bank by actively promoting the bank’s network and product capabilities (cross selling). Replicate TB solutions and successes within the portfolio.
Maintain a detailed and up to date knowledge of the bank’s comprehensive products capabilities and their application to clients’ needs and use this knowledge in structuring of solutions.
Ensure smooth interaction and communication with the Customer Support team, product development and customer services teams within CIB team. Drive alignment with key stakeholders; TB teams across multiple geographies, CIB and operations to achieve TB priorities.
Lead client insight events and industry forums to showcase Absa’ leadership in Transaction Banking and also to build the brand awareness
Maintain high performance standards and role model behaviours that demonstrate the bank values.
Formulate strategies to ensure required level of specialist support is extended to Large Corporate and Business Banking that will ensure we meet business development strategies and objectives
Monitor conformance of product team for operational performance
Monitor results of customer surveys against target product & service standards
Proactively research competitivethreats/opportunitiesin relation to our trade products offering (together with the strategic development of competitor, market and legislative knowledge.
Communication to relationship teams on (new) products knowledge and product changes
Keep relationship teams advised on the expected ‘delivery date’ for anticipated new productdevelopments/solutionsdelivery
Monitor and ensure adherence to credit and operational risk management