Waiter & Waitress

Salary Currency: Kenyan Shilling
Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips
Communicate order details to the Kitchen Staff
Serve food and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Duties require working in shifts and during weekends and holidays.
Requirements
High school diploma; food safety training is a plus.
Proven work experience as a Waiter or Waitress.
Hands-on experience with ordering information system.
Basic math skills.
Attentiveness and patience for customers.
Excellent presentation skills.
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
Active listening and effective communication skills.
Team spirit.
Take orders and deliver food and beverages to our customers.