Our family of businesses
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
We operate in over 65 countries and we are ranked in the top 3 in 63 of those.
We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.
We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.
You would be supporting the Pest Control & Hygiene business in Kenya
Requirements
A vacancy has arisen for a National Accounts Executive in our Kenya business
As the holder of this position will be expected to grow the portfolio of strategic clients through the acquisition of new accounts nationally, and growing existing customer portfolios. You will require strong customer retention, strategic planning and development skills to succeed in this role since you will also be responsible for building and maintaining strong relationships with business decision-makers of these strategic accounts.
While an elaborate job role description will be provided, the main responsibilities will include the following;
Portfolio Growth
Manage Existing Customer Business Plan through identifying gaps in current portfolio and growth opportunity
Identify and source prospective strategic customers
Manage the retention of strategic customers and reduce terminations to remain within budget
Manage strategic accounts' performance against target to assure increase in profitability
Ascertain Accurate Pricing for both existing and potential strategic accounts
Be the First Alert Support for strategic accounts and maintan quick response time to customer requirements (24hours)
Customer Service Excellence
Manage customer visits and Customer Reviews
Ensure agreed turnaround times and Standard Operating Procedures of customers are adhered to
Strategic Account Management
Build and execute strategic accounts plan to retain current business and source new business
Ensure strong pipeline of strategic accounts business through tactical and long terms gap filling programs across accounts
Undertake other tasks as may be directed by Management
Do you have what it takes? If you want to be considered for this role you will need
A valid Driver’s Licence
Legally able to work in Kenya
Tertiary education qualification (preferable)
Evidence of 5 years related experience
A Strong orientation/connection with the values of service, relationships and teamwork
Ensure delivery of excellent results, goals and initiatives and excellent customer service
Negotiation and Coaching skills
High energy level / self motivation
Planning and organizing / work management skills
Computer literacy -( MS word, Google, Excel and Internet)
Strong Commercial and Numeric skills
Flexibility and adaptability to rapid environmental changes and ability to operate in diverse cultural environments
Proficient in the ability to understand problems, situations and the reasons behind them, crossing the barriers of languages and cultures
Benefits
Are you interested? Here's what you can expect when you join us...
A number of benefits including subsidized Medical Insurance, and Retirement funding
Opportunity for Growth and Development
Equal Opportunity
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
