After Sales Solar Technician

A Bachelor’s degree in an engineering of mechanical, electronic or related field

Formal training in Solar installation

At least a T1 ERC Certificate

Electrician license is preferred

Familiar with the basic magnified electronic circuit, buck circuit, boost circuit

Must be willing to travel for some projects to some possibly unfavorable locations;

Proficiency in MS Office, AutoCAD

Can operate Protel or Protues

Very strong organizational and communication skills (both verbal and written)

Able to work an adjusting schedule

At least two reference letters from previous employers.

Responsibilities

Diagnose and repair solar products and their accessories

Evaluate systems accurately for maintenance, warranty, design and other purposes

Provide on-site and remote, Tier 1 troubleshooting for solar systems

Collaborate closely with engineering team to resolve technical issues

Identify solutions to resolve technical design problems

Read and interpret blueprints, schematics, and wiring diagrams

Provide training to distributors’ service/technical staff on how to identify and resolve issues, repairs, etc. specifically for our product range

Provide training to distributors on how to instruct customers about process, usage, and maintenance

Manage and resolve distributors concerns and issues in a timely manner; communicate and document progress to distributors and relevant Omnivoltaic employees

Develop positive and professional relationships with channel partners and service providers

Develop knowledge of all solar products and systems that we manufacture

Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines

Maintain compliance with all Omnivoltaic Safety policies and practices

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 3 years

Required languages:
English (Spoken: fluent | Written: fluent)
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