Mission Statement for the Role:Telling data stories to move an audience to action!Overall Responsibility:As a data storyteller, you will analyse data, creating compelling narratives that inform, inspire and support business decisions while contributing to enhancing Poa's data infrastructure.Key SMART Results for A-Player SuccessAnalyse customer data through monitoring and reporting on the upgraded poa! Product delivering daily analytics reports with recommendations on immediate actions for business to course correct. - By end of Q3 2024Complete Where Next analysis and reports advising business on market fit delivered within 3 days of each expansion validation and within 7 days of each new area validation (in collaboration with Research and Design teams). - By end of Q3 2024Customer renewal profiles and predictive churn models developed through an in-depth examination of delinquency and churn data; data-driven recommendations determined and presented to stakeholders, contributing to churn reduction.- By end of Q3 2024Implemented and integrated poa! Data warehouse into easy-to-use dashboards for the management team and operational department (in collaboration with Product team).- By end of Q4 2024Complete an exhaustive analysis of 100% of Customer data generated in via Icon, deliver a report that extracts meaningful insights and gives actionable recommendations that improve Icon platform. - By end of Q4 2024Deliver 99% of 'business as usual' and on-demand analytical reports for diverse teams according to agreed-upon timeframes to support informed decision-making.- By end of Q1 2025Department stage of development where this role sitsScalingKey Competencies (H, M, L)A great data storyteller with proven experience in telling compelling data stories -HFirm grasp of using business data analytical tools (e.g. Excel, SQL, Power BI) to analyse data -HExperience in extracting, transforming and loading data to BI tools for analysis and story telling -M2+ years experience with doing large and complex descriptive, predictive and prescriptive analysis -HExperience with data collection and survey tools is an added advantage, but not mandatory -MAttention to detail - Ability to focus on all areas of a project or task -HGrowth mindset - Proactively seek feedback, adjust and learn quickly -HMandatory criteria with no exceptions to hireMust have owned end-to-end data projects, from definition to data story deliveryMust have minimum 2–3 years experience as a data analyst working with large datasets
