Reporting to the Operations Manager, the Assistant Administration Officer/Receptionist will ensure management of the front office and assist in all general administrative functions.
Bachelor’s Degree
Proficiency in MS Office tools and office automation solutions
Experience on PABX in a busy organisation
Certificate in secretarial duties or front office operations is an added advantage
Good oral and written communication skills (English and Swahili)
A proven ability to work in a team.
Responsibilities
Provide administrative and logistical support to the office and program sections
Ensure superior customer care to all clients
Ensure prompt and efficient initiation and reception of calls including identifying the caller’s requirements and referencing appropriately
Ensure organisation of the reception
Ensure continuous update and maintenance of the office extension list
Ensure ordering and maintenance of office supplies and stock movement forms
Ensure accurate maintenance of boardroom calendars and provision of meeting logistics
Ensure timely processing of requests for the installation, transfer, repair and disconnection of system telephones in liaison with ICT officer
Ensure proper management of PABX machine and timely submission of PABX reports
Provide administration support to senior technical advisors
Ensure accurate maintenance of log in records for all CHS staff and visitors in the office at any one time
Ensure proper maintenance of the kitchen and its supplies
Ensure organisation and cleanliness of the office
Any other duty that may be assigned by the supervisor.
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 3 years
Required languages:
English (Spoken: fluent | Written: fluent)
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