Banker, Universal

Job DescriptionTo take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.QualificationsMinimum QualificationsType of Qualification: Secondary/High school/A levels/MatricField of Study: Not applicableExperience RequiredClient CoverageConsumer & High Net Worth1-2 yearsRelevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional InformationBehavioral Competencies:Checking DetailsConvincing PeopleDeveloping ExpertiseDeveloping StrategiesEmbracing ChangeEstablishing RapportExamining InformationExploring PossibilitiesFollowing ProceduresGenerating IdeasImpressing PeopleInteracting with PeopleInviting FeedbackMeeting TimescalesPursuing GoalsSeizing OpportunitiesShowing ComposureTaking ActionTeam WorkingThinking PositivelyTechnical Competencies:Application & Submission Verification (Consumer Banking)Banking Process & ProceduresClient Acceptance & ReviewCustomer Understanding ( Consumer Banking)ProcessingProduct Knowledge (Consumer Banking) Page not foundWe're sorry but we can't find the page you're looking for. Please try one of the options below or use the menu to navigate to the relevant section