Business Development And Customer Relationship Manager At Kenatco Taxis Limited

JOB DESCRIPTION
We are seeking a qualified business development and customer relationship manager to spearhead expert discovery and exploration of new and untapped business opportunities and relationships. The ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build the brand through professionally meeting everyday transport needs of more customers reliably and securely. The incumbent will join and inspire a team of like-minded go-getters to achieve the company’s vision of royal customer experience.
Objectives of the Role
Managing both existing sales pipeline and developing new business opportunities
Take a lead role in the development of proposals and presentations for new business
Create and nurture business opportunities and partnerships
Identify trends and customer needs as well as build short/medium/long-term sales pipeline in accordance with targets
Assist in the coordination and implementation of marketing strategies
Motivate business development, front office customer relationship teams, track performance and report metrics

Responsibilities
Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss findings
Manage proposals response process, including detailed RFP requirements, contentcreation, and inputs from various sources
Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, lead and facilitate pitch logistics
Develop and implement overarching outbound sales and business development strategies, sales processes, structure, and best practices across the company
Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
Maintain and share professional knowledge through education, networking, events, and presentations

Desired Skills and Qualifications
Bachelor’s degree in marketing, customer relations, public relations or any related equivalent academic qualification
Relevant professional qualification
Successful track record in B2B sales and negotiation
Excellent verbal and written communication skills
Outstanding working experience of at least 5 years in sales/marketing, businessdevelopment, customer/publicrelations
Proficiency with data analysis, forecasting, service/product costing and budgeting