Charging Support Engineer At Ericsson

What You Will Do:Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated supportHandle Software Update Management (SUM)To Be Successful in the Role You Must Have:Education: Bachelor's degrees in telecommunication engineering or related university degree.Min years of experience: 2+ YearsDomain experience: BSS, Charging SystemDelivering results & meeting customer expectationsGood Troubleshooting & fault Isolation skillsDelivering results & meeting customer expectationsPresentation & communication skillAdditional Requirements:Very good knowledge in SDP/AIR/NGCRS/NGVS/OCC/CCN/EDA/EM.Should able do tracing and sophisticated logs analysis for BSS applications, RedHat, Linux System Administration, Virtualization, Scripting or SQL, Oracle and other related platforms.Very good knowledge in RedHat Linux RHEL.Good knowledge in VMware hypervisor, Kubernetes & Docker.Past experience with Ericsson will be preferred.Linux (bash scripting, installation & networking).SQL & Oracle DB (is a plus).The job stage / level will be decided at the final step of offer.