Chief Ict Officer - Head End User & Intergration

• A Bachelor degree in Computer Science, Information Technology, Computer InformationSystems, Management Information Systems or other ICT related disciplines from a recognized

Institution;

• Have working experience of at least three (3) years.

• Satisfy the requirements of chapter six of the constitution of Kenya on leadership and integrity

Responsibilities

• Evaluate the effectiveness of existing internal processes and applications and proposesolutions and opportunities for automation and audit controls;

• Design, code, test, document and maintain programs including continuous updates of inhouse created programs. Write program documentation, help files, testing and training

materials for current and future programs;

• Be responsible for the planning and execution of post implementation reviews for all new

systems and maintain formalized regular contact with departments in order to establish that

operational systems are providing a satisfactory service;

• Support all departments within the county I their software applications, users, vendor

selections and vendor relationships;

• As requested, research new systems and system upgrade recommendations;

• Effectively communicate technical improvements, restrictions, or road blocks of new software

applications and upgrades to department personnel;

• Manage projects for new systems or upgrades to existing systems. Both in-house systems as

well as vendor chosen solutions;

• Provide technical support and develop training for internal users on variety of software;

• Provide support and counsel in the relationship between internal software users and their

software vendors;

• Ensure that all county e-governance systems are supported and maintained according to

industry standards for quality system provision, and that requests for amendments and

enhancements are properly authorized, change managed, and implemented in accordance

with installation, release and change control standards;

• Coordinate with software vendors and end users to create specifications for customization

requests and testing of software releases;

• Maintain web sites for the county government;

• Coordinate and work closely with the Deputy Director ICT on software installations and

upgrades;

• Maintain county databases and provide requested reports and queries from the data; liaise

with National Government on databases held at the National level;

• Work with other departments within the county on a variety of operational processes, and

support and conduct internal training programs as needed;

• Any other lawful duties as may be assigned from time to time.

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 3 years

Required languages:
English (Spoken: fluent | Written: fluent)
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