Job Level : JL-2 Job Title : Clinical Officer Years of Experience : 3+ Years of relevant experience Reporting to : Clinic Operations Lead About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa. Ilara Health brings together individuals from diverse backgrounds, including biochemists, data scientists, computer scientists, journalists, marketers, cybersecurity experts, and finance professionals. We are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. Committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa, we are guided by our core values. These values shape our culture and actions. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it now' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.About the RoleThe Clinical Officer at the Ilara Health Clinic will be responsible for the overall coordination of health activities and supervision of the staff. He /she will closely work and support the Health Manager in ensuring the routine services and management of the clinics are effectively provided. He/She will work closely with the Pharmacy Technologist, Nurses, Lab Technologist, Community Health Officers, Nutritionists and others in ensuring quality health services are provided to the patients. He/she will also provide support in the clinic as needed, and ensure coverage both day and night. Responsibilities Patient Assessment and Diagnosis: Take or review patients' medical history to determine appropriate clinical examinations, laboratory investigations, and treatment plans. Order investigations and interpret results for diagnosis, explaining findings and treatment options to patients. Treatment and Referral: Diagnose conditions and initiate suitable treatment plans, ensuring adherence to Ilara Health protocols. Refer patients to other departments or higher-level care facilities for further investigations or specialized treatment when necessary. Attend to emergencies presenting at the clinic, making recommendations for urgent referrals as needed. Documentation and Compliance: Ensure accurate documentation of patient observations, prescribed treatments, and procedures in the Ilara Health Electronic Medical Records system. Conduct minor surgeries and procedures following Ilara Health guidelines. Adhere to clinical procedures, regulations, and infection control standards as per Ilara Health protocols and Ministry of Health guidelines. Patient Engagement and Education: Provide counseling and health talks to patients on preventive and promotive health measures, creating positive patient experiences. Maintain confidentiality of patient data and information at all times. Administrative Duties and Professional Development: Prepare weekly reports and participate in clinic meetings to discuss patient care and operational matters. Ensure clinic safety and compliance with infection control standards. Actively participate in clinical training programs and skill-building activities, including on-the-job training. Community Engagement and Outreach: Participate in outreaches, medical camps, health talks, and community programs to extend healthcare services and education to the community. Additional Responsibilities: Conduct rapid laboratory tests and dispense medication to clients in the absence of a laboratory technician or pharmacy technologist. Conduct tele-guidance imaging when necessary. Requirements Diploma in Clinical medicine and surgery from a recognized institution or Bachelors degree in clinical medicine and surgery from a recognized institution Registered with Clinical Officers Council and have a valid practicing license Minimum of 1 years of work experience after internship in a hospital setup and 3 years work experience in an outpatient facility Who You Are Ability to work under pressure with minimal supervision Outstanding patient interaction/customer care skills are a MUST A Result oriented team player Demonstrable leadership, Organization and decision-making skills. Excellent communication skills Ability to work both independently and in a team
