Carolina for Kibera exists to develop local leaders, catalyze positive change, and alleviate poverty in the informal settlement of Kibera in Nairobi, Kenya. We also combine service with responsible research to inform and assist participatory development in Kibera and other informal settlements globally.
Carolina for Kibera (CFK) seeks an experienced Communication Officer who will report to the Executive Director and is responsible for communications across various media platforms for CFK. S/he will lead the implementation of CFK’s communications strategy and systems as well as support all internal and external communications tasks. S/he will participate actively as a valued member of team, supporting these teams to integrate communications into each activity’s core objectives and implementation approaches.
LOCATION:CFK Headquarters, Kibera, Nairobi, Kenya.
DUTIES AND RESPONSIBILITIES:
Work with CFK staff in both Kenya and the US to conceptualize and implement communications strategies and campaigns
Lead the implementation of communication strategy including organizational brand positioning
Develop, write and edit communications and marketing materials, including press releases, newsletters, blog posts and social media content
Promote communications and marketing materials through appropriate social media channels
Ensure that all communications and marketing material aligns with CFK brand standards
Maintain digital media archives including photos and videos
Responsible for local branding, advertising, trade shows, organization events and assisting in the development of promotional collateral
Manage the communication calendar to support partnership development efforts
Develop escalation protocols for managing communication crises, should they arise
Track analytics and create reports detailing successes and failures of communications campaigns
Collaborate with appropriate program staff to gather, oversee, and deliver program impact stories for multi-channel campaigns encompassing thought leadership, email campaigns, blog posts, and social media strategies.
Contribute to and execute local media outreach (press kit) materials including press releases, pitch letters, case studies, feature articles, and trend stories
In collaboration with US staff, assist with the development of the annual report
Write, copy edit and assist in the development of donor reports and grant proposals
Additional duties as assigned
QUALIFICATION AND EXPERIENCE REQUIREMENT
Bachelor’s degree in communications or related digital management field
Minimum of 2-5 years of experience in project support for communications and digital content creation and management
Excellent writing, editing and oral intercultural communication skills in both Swahili and English
Ability to turn content from channels into media worthy stories
Knowledge of international community development, gender and ethnicity issues, youth education, public health, and asset building a plus
Working understanding of digital marketing tactics, strategy and execution
Experience with event management and photography
Experience using photo editing and desktop publishing software including Photoshop, InDesign and Illustrator and/or open-source graphic design platforms
Experience with website content development
Work experience in the NGO sector is desired
COMPENSATION
Compensation is dependent upon on qualifications and experience. CFK offers a competitive benefit package.
