Customer Care Assistant

Job Summary

Applications are invited from qualified persons for the above vacant position.

Minimum Qualification:Certificate
Experience Level:Entry level
Experience Length:No Experience/Less than 1 year
Job Description

Responsibilities
Determining customer needs and buying potential;
Developing customer relations by educating the customers about products and prices;
Answer customers’ questions and handling service situations when required;
Liaising with production manager to ensure B2B customers are well stocked at all times
Preparing transaction reports and maintaining expense accounts –
that is using the system to generate quotations, invoices and receipts
Ensuring all debt is collected in a timely manner
Working effectively to expand customer base and meet set targets.
After sales services to ensure client satisfaction.
Fun and happy disposition a must!

Qualifications
Excellent communication skills
Organization skills
Problem solving skills
Interpersonal skills
Ability to quickly acquire product skills
Ability to remain calm and pleasant at all times
Computer literate
At least years or relevant sales training or experience in the hair
& or the equivalent combination of education and experience is
highly preferable