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Customer Care Manager

Customer Care Manager
Company:

Potential Staffing Limited

Place:

Nairobi, Nairobi Area

Job Function:

Customer Service

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Details of the offer

Job Summary

Applications are invited from qualified persons for the above vacant position.

Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:5 years
Job Description

We are looking for a Customer-centric, call center representative with a history of top ranked production in inbound and outbound call centers. Routinely singled out for high-volume, high-quality work within customer service in the following areas
1.Call centre operations
2.Inbound and outbound call handling
3.Complaint handling and issue resolution
4.Telephone sales and customer support
5.Customer service excellence
6.Order processing and transcation management
7.Data entry and database administration
8.Negotiating with clients to resolve account delinquencies earning clients trust while maintaining company loyalty

Source: Brightermonday_Co
Job Function:

Requirements

Customer Care Manager
Company:

Potential Staffing Limited

Place:

Nairobi, Nairobi Area

Job Function:

Customer Service

Report this offer

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