Data Analyst - Specialist At Telkom Kenya

Reporting to: Manager - Network Performance
Band: 3
Department: Technology Division
Role Purpose
Reporting to the Manager Network Performance, the job holder will be required to leverage data for business benefit and provide actionable insight. This means understanding the data landscape, selecting the best tools to interrogate the data, and through manipulation and analysis, recognize the trends and patterns seen in order to deliver insight that provides business solutions.
Responsibilities
Automate complex, manual and error-prone processes.
Generate on-demand reports for the business users.
Training of users on the various tools developed
Lead the process of data Collection
Interpret data, analyze results using statistical techniques
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Review reports and performance indicators to locate and correct problems
Locate and define new process improvement opportunities
Conduct data Collection from Vendor Tools – NETNUMEN, PRS, ENIQ

Academic/ Professional Qualifications
BSC in Information Technology, computer science
Minimum of 5 years’ experience in Technology
Must have strong data analytical skills
Visualization of tools like Power BI, or tableau tools desirable.
Well conversant with windows and Linux server environments
Should be familiar with project management processes such as budgeting and scheduling.

Experience
Knowledge of Database management tools and usage ( Oracle, SQL)
Scripting skills (VBA, Python..)
Skilled in used of visualization tools ( Power BI, Tableau or Qlik Sense)
Knowledge of Network OSS Tools such as PRS, U200, ENIQ and Netnumen a plus
Conversant with NETNUMEN, PRS, ENIQ tools
Strong planning, organizational and critical thinking skills
Problem solving skills